EY (Ernst & Young) Ghana

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1 . Performance Improvement Manager - IT Advisory
17 June 2016

As Performance Improvement Manager - IT Advisory, you'll actively establish, maintain and strengthen internal and external relationships. With guidance from partners, directors and senior managers, you'll identify potential business opportunities for Ernst & Young. Drawing on your knowledge and experience, you'll create innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs and contribute to thought leadership.

You'll actively contribute to improving operational efficiency on IT Advisory projects and internal initiatives. In line with Ernst & Young's commitment to quality, you'll also consistently drive projects to completion and confirm that work is of high quality. Your role in leading teams - or parts of teams - on engagements will depend on the size of engagement. When working on engagements, you'll report to higher levels of management, who will expect you to anticipate and identify risks, and escalate any issues as appropriate.

As an influential member of the team, you'll help to create a positive learning culture, coach and counsel junior team members and help them to develop.

Client responsibilities

  • Participate in IT Advisory Services engagements
  • Help manage the financial aspects of engagements by organizing staffing, tracking fees and communicating issues to project leaders
  • Participate in business development initiatives
  • Build strong internal relationships within Ernst & Young Advisory Services and with other services across the organization

 People responsibilities

  • Develop people through effectively supervising, coaching, and mentoring staff
  • Conduct performance reviews and contribute to performance feedback for staff
  • Contribute to people-related initiatives including recruiting, retaining and training IT Advisory professionals
  • Maintain an educational program to continually develop personal skills of staff
  • Understand and follow workplace policies and procedures

You'll have knowledge and experience of a number of the following areas:

  • Expertise in the design and implementation of major software packages (SAP, Oracle, Hyperion, SAGE and ERPs.)
  • 7 years project management experience
  • Expertise in the installation of technical equipment and management of technical roll-outs
  • Data Warehousing and data integration tools experience
  • Technical architecture and network design and implementation
  • Programming expertise in web based programming languages
  • Experience with cloud based computing and off-site technical architecture

You'll have knowledge and experience in one or more of Ernst & Young's priority industry sectors:

  • Government & Public Sector
  • Utilities
  • Consumer Products
  • Industrial Products
  • Technology
  • Communications & Entertainment
  • Healthcare

 Additional requirements

  • Demonstrated track record with a blue chip consulting organization
  • Strong academic record including a technical degree
  • English language skills - excellent written and verbal communication

Why should I work for Ernst & Young in IT Advisory?

The leaders of today's organizations need to know how to maximize value from their IT investments. As one of our IT advisory professionals, you'll work with commercial and public sector organizations to provide independent advice on how their IT operations can support their business strategy and its execution. You'll provide insights into organizational culture and help align a client's people, processes and technology. As part of a talented team of IT advisory professionals around the world, you'll gain deep subject matter knowledge and valuable experience across a range of industries and global organizations. At Ernst & Young, we're committed to helping you achieve your potential, both professionally and personally.

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